Sustaining Engineering

The JADAK Difference!

As a leading provider of detection and analysis solutions to medical device manufacturers and OEMs in other industries, JADAK created the Sustaining Engineering Group to provide enhanced customer service.

The Sustaining Engineering Group is a customer-facing group dedicated to ensuring our customers have minimal impact from part obsolescence and revision changes.

With a high-touch customer service philosophy, we’re focused on helping our customers manage through the impacts of product End-Of-Life issues due to part obsolesce or Product Revisions due to part changes.

At JADAK this means:

  • A dedicated team that works on behalf of the customer
  • No form letters telling the customer they have two-weeks for a last-time buy.
  • A collaborative dialog with the customer to determine the impact of the change and how best to solve the challenge

JADAK’s Sustaining Engineering Group is dedicated to ensuring our customers’ long-term success.

News & Resources

Medication Expiration Date Tracking with RFID

Today,  RFID is helping healthcare facilities cut waste, automate operations, and

July 18, 2017

TOP 5 Challenges of Tube & Cap Detection

Implementing a machine vision solution to help identify tube and

July 18, 2017

JADAK Exhibiting at 2017 American Association for Clinical Chemistry (AACC) Clinical Lab Expo

JADAK Exhibiting at 2017 American Association for Clinical Chemistry (AACC)

July 13, 2017