Sustaining Engineering

The JADAK Difference!

As a leading provider of detection and analysis solutions to medical device manufacturers and OEMs in other industries, JADAK created the Sustaining Engineering Group to provide enhanced customer service.

The Sustaining Engineering Group is a customer-facing group dedicated to ensuring our customers have minimal impact from part obsolescence and revision changes.

With a high-touch customer service philosophy, we’re focused on helping our customers manage through the impacts of product End-Of-Life issues due to part obsolesce or Product Revisions due to part changes.

At JADAK this means:

  • A dedicated team that works on behalf of the customer
  • No form letters telling the customer they have two-weeks for a last-time buy.
  • A collaborative dialog with the customer to determine the impact of the change and how best to solve the challenge

JADAK’s Sustaining Engineering Group is dedicated to ensuring our customers’ long-term success.

News & Resources

WEBINAR: In-Vitro Diagnostics — Validating and Measuring Centrifuged Blood Samples

Screening samples quickly, accurately and precisely is critical as part

April 17, 2018

JADAK Launches ThingMagic IZAR: 4-Port UHF RFID Finished Reader

SYRACUSE, N.Y. April 3rd, 2018 – JADAK, a business unit of Novanta Corporation

April 2, 2018

Blue Light in Displays and Lighting

In natural outdoor sunshine, blue light peaks at 480 nm. 

March 13, 2018